Troubleshooting
- I am getting a server error on some part of DeskAlerts console
- Screensavers are not showing
- No content is being delivered
- I can't access admin console after DeskAlerts server installation
- DeskAlerts workstation troubleshooting questionnaire.
- I have issues with sending ScreenSaver alerts. What can I do?
- I can't seem to send alerts to Locked Screens.
- I get "Cannot read configuration file due to insufficient permissions" when trying to run DeskAlerts Server installer file.
- I run 2008 Windows Server and have issues with installing DeskAlerts. What do i do?
- I have got a crashreport, what do I do?
- I get a Server Error with Framework 4.5, what should I do?
- How to configure your browser proxy to send SMS alerts
- If users don’t receive any alerts
- IIS settings for Encryption add-on
- Errors uploading or downloading large files
- Some scheduled tasks are not running – possible sources of the problem.
- I'm having issues setting up a database during the install process.
- I am getting "Your server is configured to run in Active Directory mode. This client doesn't support it or you have old version of the client." message.
- I get the "Cannot Start Website" error.
- I accidentally went over the number of active license I can have at the time. What can I do?
- How can I uninstall the desktop client if I select the option to hide the tray icon when creating the installer?
- Why is it our active user are always changing? And what's the meaning of active user are they the online users or all users?
- I have an issue sending SMS using Desk Alerts.
- I'm getting 404 errors on some pages of the software