Valery Busov

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Recent activity by Valery Busov Recent activity Votes
  • How do I use the Mobile App?

    The way to use our mobile app is a as follows:1) You need to download either our Android or iOS app from the corresponding store.2) After you have downloaded it, you need to open the app. You will ...

  • I have got a crashreport, what do I do?

    When DeskAlets crashes it writes logs. The best thing to do is to collect the logs and send them to us.  You can get the DeskAlerts logs here: %systemdrive%\inetpub\wwwroot\DeskAlerts\admin\logs   ...

  • Is there instructions for a silent install package for the client software?

    Firstly, you need to create an MSI-package using the Client Builder by running 'ClientInstallation.exe' file from the archive provided. Once you have an MSI you can either use GPO to assign the pac...

  • DeskAlerts Deployment Guide

    This guide includes all pre-requirements to install DeskAlerts Server and Clients. Please make sure to read this guide before installation.

  • Errors uploading or downloading large files

    When an administrator or editor is trying to upload large images, videos, or flash movie files to include in a DeskAlerts, the upload page may report an error, the upload may never finish, or a bla...

  • How does Active Directory Synchronization works?

    Here's the diagram of a typical DeskAlerts Environment:   So to put in perspective of AD, Synchronization is nothing but a listing request that populates the Database. The request is made by defau...

  • How to use Fiddler

    When you got some problems with content delivery to the DA client application, there is an option how to collect useful information by using Fiddler.   To collect necessary data please follow ste...

  • I am getting a server error on some part of DeskAlerts console

    Problem: Getting a server error on some part of publisher console If you’re getting an unidentified error while performing some usual activities in the publisher's dashboard of DeskAlerts, there is...

  • What is bandwidth consumption?

      Each client consumes about 100Kb per hour in an idle mode. You can adjust this value by setting pool period. If you send large files, they are downloaded completely to the client-side. So if you ...

  • DeskAlerts Security Overview

    Our Security Here’s some known security vulnerabilities that are fixed and/or constantly reviewed within DeskAlerts internal development.   Injection Injection flaws, such as SQL, OS, and LDAP inje...