Valery Busov

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Activity overview

Latest activity by Valery Busov
  • Valery Busov created an article,

    How to use Fiddler

    When you got some problems with content delivery to the DA client application, there is an option how to collect useful information by using Fiddler.   To collect necessary data please follow ste...

  • Valery Busov created an article,

    I have trouble installing MAC client.

    If you experience issues with installing MAC clients, try deleting the local database and re-installing the MAC client. Local database can be found in Documents section of the MAC OS. There should ...

  • Valery Busov created an article,

    How does Active Directory Synchronization works?

    Here's the diagram of a typical DeskAlerts Environment:   So to put in perspective of AD, Synchronization is nothing but a listing request that populates the Database. The request is made by defau...

  • Valery Busov created an article,

    I am getting a server error on some part of DeskAlerts console

    Problem: Getting a server error on some part of publisher console If you’re getting an unidentified error while performing some usual activities in the publisher's dashboard of DeskAlerts, there is...

  • Valery Busov created an article,

    Screensavers are not showing

    Problem: DeskAlerts screensavers are not being displayed If you’ve sent a DeskAlerts screensaver to a workstation with the DeskAlerts client application installed but it is not showing up, there ar...

  • Valery Busov created an article,

    No content is being delivered

    Problem: No kind of content is being delivered If you’re facing a situation when certain (or all) client workstations cannot receive any content types, including basic desktop alerts, there are few...

  • Valery Busov created an article,

    I can't access admin console after DeskAlerts server installation

    This document goes in-depth on how to amend the issue.

  • Valery Busov created an article,

    DeskAlerts Emergency Notifications Module Guide

    This guide goes over the basics on how to use the Emergency Alerts Module, and also how to create Desktop shortcuts.

  • Valery Busov created an article,

    We have purchased Ticker with Arabic language support. How do we turn it on?

    If you have Arabic language support in your Ticker, when creating an alert make sure to change the direction of the ticker, using specified buttons as shown in this screenshot: If you sure that yo...

  • Valery Busov created an article,

    DeskAlerts Security Overview

    Our Security Here’s some known security vulnerabilities that are fixed and/or constantly reviewed within DeskAlerts internal development.   Injection Injection flaws, such as SQL, OS, and LDAP inje...