I accidentally went over the number of active license I can have at the time. What can I do? Valery Busov March 16, 2017 10:11 Follow You need to apply a specific unlock patch to force licenses re-calculation. Apply it on a server and restart IIS. It should force the licensing library to re-calculate the active users. Related articles DeskAlerts Deployment Guide DeskAlerts Skin Service Guidelines DeskAlerts SSO Guide Comments 0 comments Please sign in to leave a comment.